|
|
|
Press Releases & Articles
|
(Print,
PDF) |
|
Ellis Communications, Inc. - NEWS STORY
|
|
Employee Advocates Can Create New Business
For Casinos During Trying Economic Times |
For Immediate Release:
May 27, 2008 |
Contact: Tom Ellis
Ellis Communications, Inc.
Phone (417) 881-5635
E-Mail tellis@casinocustomerservice.com
www.casinocustomerservice.com
www.advocatedevelopmentsystem.com
|
|
|
|
|
Employee advocates at casinos
can be a source of new business for their property during these
trying economic times.
The following tip is provided by Robinson & Associates, Inc., a
customer service consulting firm to the gaming industry.
“Employee advocates like the casino where they work so much,
they encourage friends and relatives to play there. They spread
positive word about the casino in the community, possibly
encouraging other people to play there. New players represent
new business for the casino and they can become repeat business
if they like the casino so much they visit it again and again.”
Robinson & Associates, Inc., is a global customer service
consulting firm for the gaming industry. It helps casinos
determine their Advocate Index, a number that indicates the
extent to which properties have guests who are willing to be
advocates. The company then implements its Advocate Development
System in combination with the proven methodology of Advocate
Index and best business practices to help casinos create more
guest advocates and chart a course for growth and profitability.
Robinson & Associates may be reached by calling 206-774-8856 or
via its Web sites at www.advocatedevelopmentsystem.com and
www.casinocustomerservice.com. Robinson & Associates is a
member of the Casino Management Association and an associate
member of the National Indian Gaming Association.
|
|
|
