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Press Releases & Articles
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Ellis Communications, Inc. - NEWS STORY
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Great Casino Managers Help Implement Organizational Improvement
By Developing Excellent Employees |
For Immediate Release:
March 31, 2008 |
Contact: Tom Ellis
Ellis Communications, Inc.
Phone (417) 881-5635
E-Mail tellis@casinocustomerservice.com
www.casinocustomerservice.com
www.advcoatedevelopmentsystem.com
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Outstanding casino managers
attract and inspire excellent employees, thus helping implement
organizational improvement programs.
The following tip is provided by Robinson & Associates, Inc., a
customer service consulting firm to the gaming industry.
Tip:
“A great manager will manage employees by developing strong and
productive team members. They will be the key to attracting and
keeping the best and most talented employees. These managers
will add incredible value to your casino and the investment will
provide a powerful return.”
Robinson & Associates has published a white paper that helps
casinos understand what is involved in rolling out
organizational improvements that can result in greater success
in the future. Those interested in obtaining a copy of the white
paper should e-mail Lydia Baird at lbaird@casinocustomerservice.com
or call her at 206-774-8856.
Robinson & Associates, Inc., is a global customer service
consulting firm for the gaming industry. It helps casinos
determine their Advocate Index, a number that indicates the
extent to which properties have guests who are willing to be
advocates. The company then implements its Advocate Development
System in combination with the proven methodology of Advocate
Index and best business practices to help casinos create more
guest advocates and chart a course for growth and profitability.
Robinson & Associates may be reached by contacting Lydia Baird
or via its Web sites at www.advocatedevelopmentsystem.com and
www.casinocustomerservice.com. Robinson & Associates is a
member of the Casino Management Association and an associate
member of the National Indian Gaming Association. |
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